InfinitAdminInfinit (Support, Infinit)

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  1. 12 votes
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      3 comments  ·  Infinit for Windows » Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for your suggestion. We do intend to adapt Infinit to high resolution displays soon. We’ll update you hear as soon as we start making significant progress on this improvement. Thank you for your patience.

      InfinitAdminInfinit (Support, Infinit) commented  · 

      The Infinit app should adapt to the resolution of the screen. With high resolution screens, it's almost unusable.

    • 3 votes
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        1 comment  ·  Infinit for Windows » Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        InfinitAdminInfinit (Support, Infinit) commented  · 

        Thanks for making this suggestion. Would you mind offering some detail? I'm not sure we completely grasp the concept here.

      • 5 votes
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          We’ll be reviewing all of the download pages to make them easier to understand and less misleading overall. We think these updates will happen sometime in April or May.

          InfinitAdminInfinit (Support, Infinit) commented  · 

          Of course! In the meantime, if you do get the video directly in the browser, you can right click and select save as... to download it.

        • 23 votes
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            7 comments  ·  General Feedback » General Improvement  ·  Flag idea as inappropriate…  ·  Admin →

            An AirDrop-like functionality is interesting. Is your suggestion to add the button to the Finder? The closest thing we have, right now is favorites. You can star users when you search or in the conversation view. Then, when you drag and hold over the icon, you’ll see their icons appear just below.

            InfinitAdminInfinit (Support, Infinit) commented  · 

            We're aware of a few attempts to implement these types of mesh networks, and it may be a strategy we consider in the future. Because they require scale in a dense area, it poses quite a challenge.

            InfinitAdminInfinit (Support, Infinit) commented  · 

            That is an interesting idea. Technologically, it's definitely possible. We can definitely see what we can do about adding such a feature.

            Regarding the contextual menu, we've got it in our pipeline, but it might be a few weeks until we push it out still.

            Thanks for all of your suggestions!

          • 49 votes
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              18 comments  ·  General Feedback » General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

              Hi. Thanks for writing. This is definitely something we’ve been contemplating. We’d very much appreciate a better idea of how people would want to use messages in this case. Do you see it more as a chat, as an email or as something completely different?

              InfinitAdminInfinit (Support, Infinit) commented  · 

              Thanks for your thoughts. We're still considering messaging, but are still largely focused on file sharing at the moment. However, we may, in the future, introduce messaging as a feature of the file sharing app.

              InfinitAdminInfinit (Support, Infinit) commented  · 

              Rodolphe, that's a really interesting take on how messages should work. It's definitely something to consider. If anyone else is interested in some sort of ephemeral Snapchat like messaging feel free to let us know. This is still something we've got in mind, but we're not yet sure how to fit it into the big picture!

              InfinitAdminInfinit (Support, Infinit) commented  · 

              RSal, you make a very good point. We're contemplating different approaches to this integration as adding context with text to sending files seems to be important to a lot of people. We don't plan on venturing into chat, but we are thinking of ways to add context to file sharing with text. If you have any ideas, please don't hesitate to share them!

              InfinitAdminInfinit (Support, Infinit) commented  · 

              Ok. Cool. Thanks for the feedback!

            • 5 votes
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                2 comments  ·  Infinit for Mac » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for the suggestion! You’re absolutely right. This is something we would very much like to implement soon. You can expect this feature later in the year as there are a few priority fixes and additions we have in the pipeline :)

                InfinitAdminInfinit (Support, Infinit) commented  · 

                Thanks for the comment. You're right that it would make it a lot easier. At the moment, we haven't been able to focus on this type of integration, but it is something we're still considering. There is however a little-known interesting shortcut on Mac. For a Word doc, you can drag the icon next to the title at the top: http://inft.ly/cKQUKJa and drop that directly into Infinit with the document open. Try it out :)

              • 2 votes
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                  3 comments  ·  General Feedback » General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi! Thanks so much for the suggestion. This would be pretty amazing for sure. Can you please offer me some details about how you send files? How many recipients do you generally have if more than 1? How big are the files you’re sending to those recipients? How fast is your connection? Thanks!

                  InfinitAdminInfinit (Support, Infinit) commented  · 

                  Thanks so much for the extra details. They're quite helpful! I suppose that for non-Infinit users it may be easier to manage one upload for all of them. It becomes a bit more hectic when everyone is an Infinit user, so I guess that play well for your friends that haven't come over from the dark side :) I'll keep you updated about where this goes!

                • 21 votes
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                    8 comments  ·  General Feedback » Desktop Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                    Pour l’instant nous nous appuyons sur l’experience et les aspects techniques du produit. Néanmoins, nous envisageons une version dans la langue de Molière dans l’avenir ;)

                    InfinitAdminInfinit (Support, Infinit) commented  · 

                    Hey there! Thanks for the suggestion to use Transifex. We're actually in the process of setting it up right now and should send invitations out to users requesting translations in a few languages very shortly!

                    InfinitAdminInfinit (Support, Infinit) commented  · 

                    Thank you very much for your generosity. We'll be looking into translations at some point in the near future and we'll be sure to reach out to you!

                    InfinitAdminInfinit (Support, Infinit) commented  · 

                    Pour l'instant vous pouvez nous laisser votre adresse mail et on vous contactera dans les semaines à venir avec une invitation. Si vous nous envoyez un mail sur support@infinit.io, on peut essayer de vous ajouter dans le prochain groupe d'invités.

                  • 5 votes
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                      3 comments  ·  General Feedback » General Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                      Thanks for the suggestion. If in the comments below you can detail some of the ways you would like to organize them. how would you like to group them? for what types of lists? that would be very helpful for us moving forward.

                      InfinitAdminInfinit (Support, Infinit) commented  · 

                      Thanks so much for these extra details. It's a very good explanation of how you see this working! We'll be talking it over with our product team soon.

                    • 7 votes
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                        started  ·  4 comments  ·  Current Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                        InfinitAdminInfinit (Support, Infinit) commented  · 

                        Hey Benjamin! Our bad. I thought this change had already been pushed. We've reverted the feedback ticket until our designer can take a look!

                        InfinitAdminInfinit (Support, Infinit) commented  · 

                        Hey Dan. The way that Apple lets you use a second screen leads to this behavior. Unfortunately, the way OS X handles second screens is by mirroring the menu bar, so that it's not a "native" view for each screen - a sort of misfeature. We're going to see if this is improved on OS X 10.10 and then try a work around if not. There is one case remaining where we still don't handle the retina icon - when a transfer is in progress. We hope to have that ready in the near future though.

                      • 18 votes
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                          5 comments  ·  General Feedback » General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                          Thanks for the feedback! Just to clarify a bit, you’d like an Infinit folder that syncs like a Dropbox folder and offers a static link to files that are updated? If this syncing is done without a central server, would that be a hindrance to you?

                          InfinitAdminInfinit (Support, Infinit) commented  · 

                          Thanks for the extra details. It's definitely something we've been thinking about doing. I can't give you a precise date on when this might be available, but I will most certainly get in touch as soon as we start working on this feature to ask for additional feedback.

                        • 3 votes
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                            1 comment  ·  General Feedback » Desktop Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            InfinitAdminInfinit (Support, Infinit) commented  · 

                            Thanks for posting here! I'd like to get some clarification on your comment though. From what I understand, you'd like a file that's already been sent to a recipient to be available to another recipient rather than having to resend it to that person? If this is correct, then the issue is that all person-to-person transfers are done in p2p so the file isn't stored permanently anywhere for the new recipient to be able to download it. If you'd like to distribute a file to several people, you can use the 'generate link' feature rather than the sending feature. Let me know if you need help locating that and I'll be happy to send you a short video.

                          • 5 votes
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                              We’ll be overhauling the website to reflect changes like a progress bar when uploading links to give “downloaders” more visibility on the upload’s progress.

                              InfinitAdminInfinit (Support, Infinit) commented  · 

                              Thanks for the comment! We'll be adding a progress bar for link uploads soon! This should offer your recipients a better understanding of how long it will take for the upload to finish.

                            • 3 votes
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                                2 comments  ·  Infinit Website & Profile » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                Thanks for the suggestion. Commenting could be an interesting way of interacting around a file on a download page. At the moment, a sender that shares a link can see how many times the link was accessed in the main Link view as well.

                                InfinitAdminInfinit (Support, Infinit) commented  · 

                                Thanks so much for the details and for the app love. We'll see what we can do to offer such a functionality later this year!

                              • 8 votes
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                                  5 comments  ·  General Feedback » General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks for the suggestion. We’re thinking about adding settings in the app in the near future, so this may in fact be one of them. Do you feel a significant change in your bandwidth capacity when Infinit is running?

                                  InfinitAdminInfinit (Support, Infinit) commented  · 

                                  Thank you for the suggestion. We do plan on improving our settings quite soon, so this will certainly be considered!

                                  InfinitAdminInfinit (Support, Infinit) commented  · 

                                  In the next release, we'll most likely have a tooltip displayed when you hover over the icon to show you the upload and download speeds. Would you find this useful?

                                • 6 votes
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                                    3 comments  ·  General Feedback » Desktop Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello, I’ll try to address each point you’ve brought up, one at a time:

                                    Badging options – We conceived the badging so that you could get info on transfers in real-time without opening the app. We can look into modifying badging both on the icon and in the main view of the app itself based on your feedback.

                                    Deleting conversations (entries) – For the moment, this isn’t possible, but we do plan on adding in this feature in the coming weeks. I’m sorry for the inconvenience of this.

                                    Email alerts – We’re in the process of making email alert options more robust. We’re hoping to have the first ones out by late next week. You’ll be able to control these from your web-based profile for the moment.

                                    I hope this addresses your concerns. If you’d like to share more ideas, please don’t hesitate to comment here, add new tickets or…

                                    InfinitAdminInfinit (Support, Infinit) commented  · 

                                    Yeah I totally get that. Infinit is different than a lot of apps (email in particular). We have unread, read and in progress, so expressing each of these is a bit of a new concept, so we're still in the experimental stages of how we treat these different states. Your feedback is very much appreciated though. It will certainly be taken into account!

                                  • 11 votes
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                                      2 comments  ·  General Feedback » Desktop Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thanks for this suggestion. We’ll explore the idea of interacting with transfers in a bit of a different way for sure. The color coding idea is interesting as well. It would be helpful to understand how/why you prefer interacting with a dock/tray icon, so we can better define this usage. Would you mind commenting here on the feedback item about that?

                                      InfinitAdminInfinit (Support, Infinit) commented  · 

                                      Hi Adam! Definitely! I think we need to make this a bit clearer. We can take a look at it over the coming days and see what makes the most sense. Thanks for bringing it up!

                                    • 3 votes
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                                        2 comments  ·  General Feedback » Desktop Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hey Felix. We launched a refreshed version of Infinit with a lot of UI changes last week. The app is constantly being improved right now. We also added an onboarding mechansim, which should help guide you through the different screens in the app. If you have some time to offer your feedback on this new version, we’d be very happy to hear from you!

                                        InfinitAdminInfinit (Support, Infinit) commented  · 

                                        That's certainly possible. Normally, that shouldn't happen. We're still working on making the transitions between versions more flawless. If you try again, the pause/resume functionality should be able to handle any disconnections.

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