InfinitAdminInfinit (Support, Infinit)

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  1. 2 votes
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      2 comments  ·  General Feedback » General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
      InfinitAdminInfinit (Support, Infinit) commented  · 

      OK. We'll keep this suggestion. Perhaps, we will add it in a future version. Cheers.

    • 5 votes
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        5 comments  ·  Infinit for Other Platforms  ·  Flag idea as inappropriate…  ·  Admin →

        Thanks for your suggestion. We do hope to release a 32-bit version of Infinit for Ubuntu and other versions of Linux. We don’t yet have a date for when this will happen, but we’re hoping it’s not far off.

        Merci pour votre suggestion. On compte créer une version d’Infinit pour Ubuntu et les autres version de Linux en 32 bits. Nous n’avons pas encore une date de lancement prévue pour le lancement de cette version mais on espère qu’elle ne va pas tarder.

        InfinitAdminInfinit (Support, Infinit) commented  · 

        Bonjour. Nous sommes toujours en train de tester la version 64 bit pour que quand on lance la version 32-bit, elle sera plus stable et plus épurée. Pour l'instant comme nous ressources sont limités, les applications desktop ne seront que disponible en anglais.

      • 26 votes
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          10 comments  ·  General Feedback » General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
          InfinitAdminInfinit (Support, Infinit) commented  · 

          Sorry for not being more proactive about updating you on this feature. We still haven't put this feature in place, but it's still one that we intend to work on. We're currently working on extending Infinit to new users on new platforms. Once we've made some progress in this area, we plan on making the feature set more robust with additions such as this one.

          InfinitAdminInfinit (Support, Infinit) commented  · 

          Infinit treats non-users the same way as it treats users in this case. It will upload a file to the cloud until the recipient retrieves it, but it doesn't change anything on your side.

          InfinitAdminInfinit (Support, Infinit) commented  · 

          Cool. So a sort of group management console? We were thinking of this working such that you would drag, drop, choose the users you would like, and after sending, you could rename the group in the main view. You could do this each time you wanted to create a group while sending. Would you like to create groups before sending?

        • 2 votes
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            2 comments  ·  General Feedback » Desktop Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            InfinitAdminInfinit (Support, Infinit) commented  · 

            Thanks for the suggesting this improvement. We had tested this on several devices of different resolution. Would you mind sharing a screenshot in the comments below please? Also, can you please let me know what device you are using?

          • 4 votes
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              6 comments  ·  Infinit for Mac  ·  Flag idea as inappropriate…  ·  Admin →
              InfinitAdminInfinit (Support, Infinit) commented  · 

              Hi. Sorry you're having some difficulties uninstalling Infinit. You likely just need to quit Infinit first. You can open the app from the menu bar and press command + Q. The app will quit, and you'll be able to drag and drop it to your trash bin from your Applications folder.

            • 4 votes
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                3 comments  ·  Infinit Website & Profile » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                This is a really cool feature. We’d love to start working on something like this. At the moment, it’s not in our roadmap, but we’ll discuss it at our next product meeting for sure. Thanks!

                InfinitAdminInfinit (Support, Infinit) commented  · 

                This gets a little tricky if we use our in-house tech to do this, but it's definitely possible. We'll for sure be considering it!

                InfinitAdminInfinit (Support, Infinit) shared this idea  · 
              • 4 votes
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                  1 comment  ·  Current Bugs » Mac  ·  Flag idea as inappropriate…  ·  Admin →
                  InfinitAdminInfinit (Support, Infinit) commented  · 

                  Hello. Thanks for getting in touch. I was hoping that you could offer us some more details about what happened.

                  I'll try to explain how Infinit works because it essentially ignores file times (i.e. file names aren't used by the app except when their displayed in the LINKS tab).

                  When a link is generated, it receives a unique transaction number. This transaction number is the reference number for that file. So, if you upload 2 different files with the same name, they will have 2 unique transaction IDs. When you share the links for each, they will also be different.

                  It might be helpful if you could send the links for the first file and the second file to me at pat@infinit.io.

                • 51 votes
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                    4 comments  ·  General Feedback » Mobile Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                    Bonjour. Merci pour votre suggestion. On a beaucoup réfléchit à l’intégration des liens dans l’application mobile et pour l’instant on s’est restraint. Comme vous l’indiquez, il y a plusieurs façons de les utiliser sur mobile. Vu qu’on n’est pas encore sûr à quoi la plupart de la communauté s’attende, on hésite à prendre une décision. Néanmoins, merci d’avoir évoqué votre cas d’utilisation car ça nous aide davantage dans notre réflexion.

                    InfinitAdminInfinit (Support, Infinit) commented  · 

                    Hey everyone. Just a quick update. We're still thinking about how best to implement this feature. We still don't have a clear idea for when this will be put in place, but we've started discussing how this could work and how it may change the app. For clarification though, this feature request is to have uploads (links) synchronized between all of your devices. If you're interested in being able to send links (like from a browser) such as files (a cool idea in itself), you can check out this feature request: http://help.infinit.io/forums/95479-general-feedback/suggestions/5986536-add-ability-to-directly-drag-and-drop-elements-fro

                  • 1 vote
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                      1 comment  ·  Current Bugs » Mac  ·  Flag idea as inappropriate…  ·  Admin →
                      InfinitAdminInfinit (Support, Infinit) commented  · 

                      Thanks for posting this bug. I'm sorry for the issue with the email. Can you please send me a screenshot at pat@infinit.io please? I'll get back to you by email and on the forum once we've figured out the issue.

                    • 2 votes
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                        3 comments  ·  Current Bugs » All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                        InfinitAdminInfinit (Support, Infinit) commented  · 

                        Thanks @shinmai for providing this extra information. If you are able to run a test on your connection and need help interpreting it, please don't hesitate to send me an email at pat@infinit.io.

                      • 4 votes
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                          1 comment  ·  Infinit for Mac » Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                          Thanks for letting us know. We do have the correct icon on OS X Yosemite and the next release of Infinit will correct this on OS X El Capitan.

                          InfinitAdminInfinit (Support, Infinit) commented  · 

                          Thanks for letting us know. We do have the correct icon on OS X Yosemite and the next release of Infinit will correct this on OS X El Capitan.

                        • 1 vote
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                            2 comments  ·  Current Bugs » Linux  ·  Flag idea as inappropriate…  ·  Admin →

                            Nice find! It will be fixed in the next release but right now you can create symbolic links for every libQtxxx.so to libQtxxx.so.4.

                            Here is a command to do so (You’ll be asked for your password):
                            > for lib in $(ls /opt/infinit/lib/libQt*.so); do sudo mv $lib $lib.4; done;

                            InfinitAdminInfinit (Support, Infinit) commented  · 

                            Hi!

                            Nice find! It will be fixed in the next release but right now you can create symbolic links for every libQtxxx.so to libQtxxx.so.4.

                            Here is a command to do so (You'll be asked for your password):
                            > for lib in $(ls /opt/infinit/lib/libQt*.so); do sudo mv $lib $lib.4; done;

                          • 2 votes
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                              1 comment  ·  Infinit for Windows » Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              InfinitAdminInfinit (Support, Infinit) commented  · 

                              Hi there. Thanks for the suggestion. Could you post a screenshot as a comment so that I can see what you're referring to please?

                            • 2 votes
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                                4 comments  ·  General Feedback » General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                At the moment, you can only link a Facebook account to your Infinit account if your Facebook email address is different than your Infinit email address. We do plan on addressing the case where the email address is the same by early May. Alternatively, you can create a new account with Facebook, and subsequently change your Infinit email address on that new account to another email address at https://infinit.io/account.

                                InfinitAdminInfinit (Support, Infinit) commented  · 

                                At the moment, you can't add a Facebook account to an existing Infinit account. This is an improvement we hope to take on soon though.

                              • 5 votes
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                                  2 comments  ·  Infinit for Other Platforms  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks for your suggestion. We haven’t yet decided if we’ll include such a feature in Infinit. Right now, we’re largely focused on file transfer, but we may move in this direction in the next few months. We’ll update you by email if we do of course.

                                  InfinitAdminInfinit (Support, Infinit) commented  · 

                                  Thanks for your feedback. I'm sorry that you aren't happy with Infinit. We made Infinit as a native app with a high level of security and much faster speeds geared purely towards file transfer. A Chrome extension is something we're considering, but it would go against some of our core advantages as a product. Regarding the ability to accept after sending to yourself, the app has to be open in order for it to connect to Infinit and auto-accept the transfer. I'm sorry for that inconvenience, but particularly on iOS, it's not possible to wake the app up to accept.

                                • 3 votes
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                                    2 comments  ·  General Feedback » General Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                    You’re totally right! I’m sorry that you keep receiving this email. We’ll be adding some additional information about how to finish the transfers soon. When you send to yourself, generally you can only take the action on the receiving device. If you cancel or accept the transfer, the notification will go away. If you don’t see these options, it’s likely that you sent your files to a device that is no longer associated with the app. In this case, you can delete your extra devices from your profile at https://infinit.io/account or you can change your password at https://infinit.io/forgot_password which will cancel all of your in-progress transfers.

                                    InfinitAdminInfinit (Support, Infinit) commented  · 

                                    Anytime! Happy to help. I'm just sorry for the confusion with this email.

                                  • 4 votes
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                                      1 comment  ·  Infinit for Mac » Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      InfinitAdminInfinit (Support, Infinit) commented  · 

                                      Thanks for your suggestion. We will soon be working on a redesign of Infinit. However, we took a look at your transfers, and it seems that the transfer from your iPhone to your Mac has not yet been accepted. In this case, it's being temporarily held on our server until you accept the download on your Mac. Once the transfer has downloaded, you can locate the files in your Download folder. To accept files on your Mac, you will need to access this view: https://infinit.io/images/gif/mac/file-transfer-log.gif If you have any specific questions about your transfers, please email us at support@infinit.io.

                                    • 8 votes
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                                        3 comments  ·  General Feedback » General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                                        InfinitAdminInfinit (Support, Infinit) commented  · 

                                        We'll be adding something of a photo stream for unregistered recipients of users that sign up for a professional account on Infinit when we launch our paid offers later this year.

                                        Including previews for recipient Infinit users in the app is a bit difficult because of space constraints, but it's also something we're still considering.

                                      • 24 votes
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                                          7 comments  ·  Infinit for Other Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                                          InfinitAdminInfinit (Support, Infinit) commented  · 

                                          We're getting very close to a first beta version. We think we can have one out within 3-4 weeks. I'll send out an email asking all supporters of this feature to sign up for a private invitation as soon as we're ready to launch the beta.

                                        • 18 votes
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                                            2 comments  ·  General Feedback » Desktop Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                            UPDATE: You can now pause and resume transfers or cancel them. Unfortunately, “resending” a transfer won’t be possible for some time because of the way Infinit’s point-to-point technology handles transfers.

                                            InfinitAdminInfinit (Support, Infinit) commented  · 

                                            Thanks for your comment. Infinit has an automatic pause and resume functionality whereby if a sender or recipient goes offline, the transfer is automatically paused, and resumed when that party comes back online. If this happens, and the transfer doesn't restart, it's likely a bug. This can be fixed by simply quitting and restarting Infinit (which will not cancel your transfer).

                                            If you or your counterpart cancel a transfer, then it can not be restarted. We recently introduced a manual pause/resume feature on the mobile apps, and we'll be bringing this to desktop soon.

                                            If you think your case falls outside of these scenarios, please let me know, and I'll see if we can address it.

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