How do I use a custom domain with Infinit?

You can add any domain or subdomain that you own to your Infinit account. Here's how to setup your custom domain with Infinit.

About domain names

Domain names are purchased from a domain name registrar like Most domain registrars allow you to manage the DNS records for your domain name through their control panel. Some registrars offer more management options than others so if your registrar has a limited control panel, it is possible to move the management of your DNS records to a separate DNS management service.

You can use your domain name with Infinit 
in two different ways:

1. Use a subdomain

Once you own a domain name, you can create as many subdomains for that domain as you like. An example subdomain might be

This is the easiest way to setup a custom domain for Infinit. See the section on using a subdomain for more details.

2. Use the root domain

If you prefer, you can use as your custom domain without a subdomain. This is a bit trickier to setup than a subdomain and has some caveats.

In order to use a root domain directly, the service you use to manage your DNS records (usually your domain registrar) must support CNAME records at the root level. This is a non-standard feature of DNS records, but more and more companies are adding support. See the section on using a root domain for more details.

Using a subdomain

Note: www. is a subdomain and is not a special case of your root domain. Configuring www. to point to Infinit will not automatically make the root domain work.

To configure your subdomain to point to Infinit, you’ll need to add a CNAME record to your DNS records. The CNAME record will need to look something like this:

Record: CNAME
Name www

Note: Do NOT include the ‘http://’ within the target field when entering the URL.

Using a root domain

Here are some services which support configuring CNAMEs for the root domain: CloudFlare, NameCheap, 123-reg...

The majority of these services use the symbol @ to represent the root domain when configuring a CNAME record. For example, to configure your root domain using most services, the CNAME record will look like this:

Record CNAME
Name @

If your domain is registered with a service that does not support root level CNAMEs, don’t worry, who you purchase your domain from (your registrar) and who manages your DNS can be different. We recommend moving your DNS to be managed by CloudFlare. 

Updating Your Infinit Account with Your New Domain Settings

Now that you’ve got your CNAME record setup, you will need to associate the domain name with an Infinit account. To do this, you can follow these simple steps:
  1. Go to your Infinit account
  2. Click on the tab "Branding"
  3. Enter your custom domain and click "Add"

Wait for your changes to take effect

Once your CNAME records have been added, and you’ve added your domain name in your Infinit account, you may have to wait for your domain to fully update and display your Infinit links. You can always check the status of your domain’s progress by visiting – editing this url you add your domain to the end.

Feedback and Knowledge Base