General Feedback

Welcome to the general feedback forum. Let us know what we can do to make your Infinit experience as a whole better. For individual questions, don’t hesitate to get in touch with us at support@infinit.io.

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  1. i quit because

    You say it's p2p, but you don't advertise that use steal our files to a cloud server. What if we don't want the cloud but only p2p ? i quit

    1 vote
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      1 comment  ·  General Improvement  ·  Flag idea as inappropriate…  ·  Admin →

      Hi there. Thanks for your input. The peer-to-peer aspect is used whenever possible (i.e. both sender and recipient are users on Infinit and are online at the same time). This increases the performance of the service including the speed of the transfer for example. However, peer-to-peer doesn’t imply that a transfer is secure. Only encryption (p2p or not can ensure the security of data). You can read about our encryption here: http://help.infinit.io/knowledgebase/articles/517179-can-you-provide-details-about-your-peer-to-peer-en

    • Translate to Russian

      I would like to help with translation to my native language - Russian.

      1 vote
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        1 comment  ·  General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
      • Make it possible to distinguish different devices when sending

        I have 3 iMacs connected. Each one of them is called 'my Mac' in the App. Very irritating :((

        I need a way to distinguish different machines by name (eg. private iMac, office iMac etc.). It happened too many times that I'd send files by accident to the wrong machine. Maybe there is already al way to make that happen, but I couldn't find anything...

        3 votes
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          6 comments  ·  General Improvement  ·  Flag idea as inappropriate…  ·  Admin →

          UPDATE: On every platform, devices are now distinguished by their names. You can select a specific device as the recipient and your files will automatically download to that device. This is not yet available on Android, but it will be coming soon.

        • Send an email to recipient to download file

          I've tested this multiple times and for some reason, no one is receiving an email that I've sent them a file via Infinit. They do not have the application but I'm trying to spread the good news of the awesome app as it worked for my personal address. I've just never received an email either...

          1 vote
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            UPDATE: Every recipient that is not a registered Infinit user receives an email with a link to download the file or install the application to then download the file. If your email isn’t getting delivered, please make sure it hasn’t ended up in spam and write us at support@infinit.io.

          • Mac Finder Integration

            Instead of having to drag a file or folder into the taskbar and selecting create link, at it to the right click menu in the finder.

            1 vote
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              0 comments  ·  Desktop Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
            • Possibility to delete contacts Individually

              Hi, on Mac having authorized the application to search through my contact at first I said yes and I regret it.

              I wish there was a way to remove contacts individually (or all) as Know I am going to make a mistake on day and send a file to a contact "Livio" who keeps on popping first and who I ABSOLUTELY do not want to share files.

              I wish I could reset the database of contacts or at least remove this particular contact and a few others.

              I have tried uninstalling reinstalling several times now I am stuck with that…

              1 vote
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                9 comments  ·  Desktop Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
              • stop spaming!

                Fix ur System. How often i have to unsubscripe my mailadress from ur fucking system? stop this fucking spaming!

                1 vote
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                  0 comments  ·  General Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                  You can unsubscribe from any of our emails from your profile at https://infinit.io/account or by clicking on the unsubscribe link at the bottom of any email. You will be permanently removed from these lists. Regarding your specific, case, I don’t see any emails sent to your email address. Please contact me at pat@infinit.io if you think there is an issue related to your account.

                • 1 vote
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                    0 comments  ·  General Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  General Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                      We’ve recently reevaluated expiration times for links and transfers:

                      Sending to another user – expires after 15 days

                      Sending to unregistered user – expires after 7 days

                      Links – never expire, must be deleted manually

                    • Translate to Portuguese

                      I would like to help with translation to my native language. (Portuguese)

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        We’ve recently finished translating the mobile apps to Portuguese. We’ll be adding support for Portuguese to our desktop apps likely at the end of the summer.

                      • Option to upgrade and Notification

                        Option to upgrade without reinstalling, and native notifications about new updates.

                        It's too bad every update be reinstalling, you have to be practical, for this there must be update notifications and native option

                        0 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          Updates are done automatically in Infinit. An email is sent out at every major update with the improvements and changes made in the app. We’ll also be adding a more visible changelog in the near future, particularly on Windows devices.

                        • Add a download button to the preview page

                          Recently I sent a .JPG file for an ad to a magazine. But the recipient have trouble to download the file. She called me saying: "I can only see the image, there is no way to download."

                          1 vote
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                            0 comments  ·  Desktop Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                            UPDATE: All download pages should have a download button on every page now although some browsers (particularly old IE browsers) may not show this button.

                          • Support Spanish

                            I would like to help with translation to my native language. (Spanish)

                            1 vote
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                              0 comments  ·  General Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Send an email with the file if I send to myself and I only have Infinit on 1 device

                              If I send a file to myself, I don't know where it goes or what happens next. Shouldn't I receive an email if I send a file to myself?

                              1 vote
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                                0 comments  ·  General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                UPDATE: If you only have Infinit installed on 1 device, you will now receive an email explaining how to download and install Infinit on a second device to receive your file.

                              • Show a warning when the computer's storage is too low

                                Sometimes there's little space left on my computer. It would be nice if Infinit could warn me before downloading the file if it's too big.

                                1 vote
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                                  0 comments  ·  General Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Implement a contact or friends list

                                  First: Hey guys, I just fell in love with Infinit, great work :)

                                  But I'm missing some kind of friends list. It's a strange behavior to choose the recipient from your file-history.

                                  IMHO I think some kind of contact or friends list should be the first thing the user sees after clicking on the tray-icon.

                                  Thats how I think, feel free to criticize my Ideas ;)

                                  Greetings from Düsseldorf
                                  Felix

                                  2 votes
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                                    0 comments  ·  General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                    UPDATE: You can now connect your contacts to Infinit on Mac, iOS and Android. Windows doesn’t have a default contacts manager, so we can’t do much on that platform. You can also create an account with Facebook to access your contacts on that social network. We plan on allowing you to connect your Facebook account to your existing account later.

                                  • 2 votes
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                                      0 comments  ·  General Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 3 votes
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                                        0 comments  ·  Mobile Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Build a system for managing devices (add, remove, etc.)

                                        If a device is automatically added to my account, I'd like to remove it. I may also want to be able to add devices remotely. You could also think about confirming additional devices in order to avoid polluting my device list.

                                        4 votes
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                                          0 comments  ·  General Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Let users pause or throttle transfers

                                          I want to be able to pause transfers or choose the maximum bandwidth I want to allocate to my uploads and downloads.

                                          7 votes
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                                            2 comments  ·  Desktop Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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