Current Bugs

This forum is specifically related to the current bugs on Infinit. You can report a bug or support a bug fix request to stay informed about its progress. Please note that some bugs may take significantly longer to fix due either to their complexity or a low frequency fo occurrence. Our team will be as transparent as possible on all of these factors.

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  1. Infinite delivery to mail not working

    When i send a file to a mail address, the mailbox simply does not receive anything. I've the free plan. And i've also checked the spam folder.

    2 votes
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      1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Infinit has constantly high CPU use while idle

        I run infinit.io on Windows 8.1, with a i7-4860HQ @ 2.4GHz quad core processor. infinit.io constantly uses 25% - 30% CPU while it is idle. Please address this issue, there is no reason for such a constant usage while idle.

        1 vote
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          0 comments  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →
        • can't get app to work on my iOS macbook. downloads and then doesn't do anything when trying to start it..

          can't get app to work on my iOS macbook. downloads and installs fine, but doesn't open

          2 votes
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            1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
          • Inconsistent device name

            The presented device name is inconsistent. When I'm selecting a device to send a file to in android app I see raw device uuid, on your website I see 'Android'.
            When I click change device name in android app instead of seeing current device name I see my full name but when I enter new device name and save, i can see in the web interface that device name changed.

            1 vote
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              0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
            • Android 'Show all hidden transfers' requires app restart.

              When I click 'Show all hidden transfers' and go back to the transfers there is nothing there, I have to click this option and restart app to see the effect.

              1 vote
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                0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • No icon on the system tray on Ubuntu.

                  Installed the deb, but when starting the prog no icon on the system tray.

                  3 votes
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                    1 comment  ·  Linux  ·  Flag idea as inappropriate…  ·  Admin →
                  • Change download directory on Android doesn't work. Also can't launch installer for apk files.

                    Tried changing the download directory as trying to use it to transfer and launch apk files for debuging. The app also doesn't launch the installer when clicking on apk files. Would be good to have a drag drop that is linked to the android device which will transfer without clicking a button. Noticed a delay before transfer starts as well.

                    2 votes
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                      0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                    • LAN Transfer to Slow

                      When i send files in a local Network with 1 Gbit cable had a slow speed with infinit. Over Windows i get full speed and ofer infinit i get only between 40-45 Mbits.
                      Why is it in local network to slow?

                      1 vote
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                        0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                      • Wooohoooo it's 2016 ;)

                        How about updating your website footer ;)

                        1 vote
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                          0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                        • video player is missing white frame and round icon

                          When sharing a video with a link the video file is playing (which is great) but it is missing the white frame and the round icon. Also it is not possible to add a describtion.
                          Just as with images and audio files, which looks quite awesome. So white frame/background with round icon is missing when playing a single video file in the web browser. I am using the chrome and safari browser.

                          1 vote
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                            2 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                          • Download Bug

                            when a customer clicks per link on the download button, the video opens in a new tab (Safari, Internet explorer ect.). why not downloads the video directly on the PC of the customer?

                            1 vote
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                              0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →
                              • Bug looking for somebody

                                When I look for someone and write his full name, I can't find him although if I write his email, this works.

                                1 vote
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                                  0 comments  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add option to share links

                                  I feel like it would be super useful if one would be able to share links via infinit as well, just like files. Then one could also use infinit with the custom domain as a link shortener, which would be awesome for twitter. And it would be handy to quickly share a link from your desktop computer to your mobile device or to your friend.

                                  2 votes
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                                    0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 'Send with Infinit' hotkey does not work

                                    I tried changing the hotkey for 'send with infinit' as you can see here : http://i.imgur.com/lOjZ2S0.png

                                    But that does not work. I tried quitting and entering Infinit again and also tried restarting my laptop but neither of this helped. This hotkey is not taken by anything else and I also tried other hotkeys and neither of them worked.

                                    I don't know what to do and I really want to be able to send someone files quickly with the hotkey but cannot do it.

                                    Thank you for any help on the matter.

                                    1 vote
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                                      0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi. Thanks for posting about this in our forum. It seems that Apple has recently begun using our command+shift+I shortcut to open iCloud Drive, which we weren’t aware of. The way this has been changed has completely broken the ability to set a shortcut for sending files. We’re looking into this right now and hope to have a fix in the next update. Our apologies for the inconvenience.

                                    • iOS notification comes up twice

                                      iOS notification comes up twice on lock screen, the second immediately after the first one, when it receives a notification for a single upload

                                      1 vote
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                                        0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thanks for pointing this out. We’ll definitely take a look at why this might be the case. To help us out, could you please report a problem from the settings menu in the app and note that you get the double notification on the lock screen please?

                                      • Infinit tries to connect all the time at the start

                                        my problem is, that Infint can't start

                                        it always says "trying to connect"

                                        10 votes
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                                          4 comments  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi there, If Infinit isn’t able to log in automatically, we’ll need to take a look at your log files to recommend the best solution. Could you please navigate to C:/Users/[Your Username] and locate a folder called .infinit? When you do can you zip that folder and email it to me at pat@infinit.io?

                                          Cheers

                                        • Better support times

                                          I've sent a couple of support requests with no response (not even a confirmation email). As they're requests for subscription support you're actually losing money by not responding.

                                          4 votes
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                                            0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
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