Current Bugs

This forum is specifically related to the current bugs on Infinit. You can report a bug or support a bug fix request to stay informed about its progress. Please note that some bugs may take significantly longer to fix due either to their complexity or a low frequency fo occurrence. Our team will be as transparent as possible on all of these factors.

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  1. Couldn't log you in.

    Hello, starting from today I got this message wherever I try to login. How can it be? Passwords are saved, it's bouncing me from windows, the iOs app and chrome on win too. I didn't do anything new in the account. What is that?
    Logged in with my mail and not with fb because my fb mail has been blocked because I mistakingly sent an invitation to myself.
    Anyone can help?
    thanks in advance,
    Fabrizio

    8 votes
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      0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
    • Credit check free @ https://www.creditcheckfree100.co.uk

      Completion? It's amazing! Let's move on to the next. The next step is to improve your credit:
      • Your step-by-step instructions that took the time to clean up the finances to absolutely improve your credit score all by yourself.

      https://www.creditcheckfree100.co.uk

      1 vote
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      • Free credit score @ https://www.checkcreditscorefree.co.uk

        However, all types of credit, including an account that was closed to the payoff are used in the calculation of your credit score.
        In case your credit score is low, in many cases, the best way to increase your chances of becoming homeowners,
        https://www.checkcreditscorefree.co.uk

        1 vote
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          0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
        • Report Issues in iPhone by Customer Service Number

          if your iPhone creating errors including unable to install any application and all and unable to encounter the problems itself Call us at iPhone Customer Service Support Phone Number these iPhone technicians have excellent work knowledge that can easily troubleshoots your problems.they deploy immaculate performance now ask expert advice and fix all sorts of pitfalls in a few minutes.

          U.S. iPhone technical support: (800) MY-IPHONE (800-694-7466)

          Other Phone Support for iPhone (844) 750 -6844

          http://www.tophotlines.com/iphone-customer-service

          1 vote
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            0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
          • Impossible to change my e-mail address or add another

            I am not able to change my email (in account settings). I enter my password and my new address but nothing happen. Same when I try to add a new mail. I tried to refresh, logout and login again, from many devices but it doesn't work.

            1 vote
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              0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
            • check my credit score 100%

              Improve credit score : https://www.improvecreditratingscore.co.uk :It's everything from the type of modification mortgage for you is, have an check my credit score : https://www.mycreditscorecheck.co.uk :impact on free credit check : https://www.creditcheckfree100.co.uk :your car loan, it free credit report : https://www.free-creditreportuk.co.uk :also, you will be able to determine whether to provide get a promotion or a new job. So why is that so many Americans this does not know your credit score?
              It is a common misconception that cannot do anything in order to raise your credit score on your own. Many people, because they think they are powerless to do…

              1 vote
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                0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
              • hotmail customer support @ 1-888-220-8522

                antivirus support : http://www.renowntoday.com : Sometimes, the laptop will make the virus infection by slow. When you install a powerful mcafee antivirus support : http://www.renowntoday.com/support-for-mcafee.html , anti-virus program, it is very important in this regard. facebook customer support : http://www.renowntoday.com/facebook_customer_support.html , There are some anti-virus programs gmail login support : http://www.renowntoday.com/gmail-login-support.html , available on the web. To buy a good one, and run a full printer support services: http://www.renowntoday.com/printer-support-services.html , scan. Remove the entire malicious object.
                technical support service : http://www.renowntoday.com/technical-support-services.html ,
                That day I was trying to upload the security of the trend; I had to remove the first…

                1 vote
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                  0 comments  ·  All Platforms  ·  Flag idea as inappropriate…  ·  Admin →
                • Infinit appp steals control of shortcuts.

                  Infinit appp steals control of shortcuts. In Pro Tools we use the shortcut SHIFT+ALT+3 very frequently, when infinit app is open, it won't work and infinite makes a beep sound. Must fix this asap or can not work professionally and use infinit

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Uploads not getting done with two ticks as received, even though the file is totally uploaded

                    Many a times i'm unable to complete the upload, at the end of the upload i am getting an error with cross and single tick and full completed blue circle and it keeps on trying to upload but repeatedly gets to the same error, i hope you will resolve the bug, its very painful that after the upload it doesn't gets through loosing all the data wasted.

                    4 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Connect to Facebook not working ?

                      Hello, I am trying to "Connect my Facebook" from my account online but it doesn't seem to trigger anything. Is that a bug ?

                      http://hpics.li/e56166f

                      2 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Auto-resize avatar

                        Hello, I tried to add an avatar to my account to be used for the Infinit app, however. Well, my image is totally badly framed by the process. It seems the "add avatar" function does not resize the image and does not center it at all.

                        Of course, the personal images can be edited manually before being imported but it is a very unnecessarily hassle for the users...

                        This is the first time from many software companies that this happens to me. You should fix it so that the experience gets more simple for the user. Please head over to…

                        4 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Invites not working

                          Hello, I sent 2 invites to friends from my client access, they recieved it, downloaded the software and we transfered a file ...and those invites are not taken into account in order to get the Plus plan for free. No invites show on my client Referral area. Can you help ? Thx

                          4 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • It uploads the data if the receiver delays to accept. This uses my internet data. I want to avoid any data using internet.

                            Its not an idea. I think its a bug. Whenever I try and share files, if the use delays to accept the files then these files are getting uploaded which consumes my internet data. I do not want that.

                            1 vote
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                              0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                1 comment  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →
                              • Windows 10 .. forever trying to connect

                                On Windows 10, I can't log in with my main account it will forever try connecting with no result
                                If i sign up with another email it easily logs in
                                where is the problem ?

                                9 votes
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                                  12 comments  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →
                                • Reset password does not recognize e-mail, but facebook sign-in says e-mail is taken

                                  When logging in after some time of inactivity, I could not remember my password and so had trouble logging in. I tried resetting my password, but both the website and the client say that my e-mail does not have an account. I know I do, and this is confirmed by the fact that trying to sign in through Facebook gives the error that an account already exists at the e-mail address. As a lifetime premium member, I would really like to have my account fixed so I can use it once again.

                                  My e-mail is: marinopedia@hotmail.com

                                  I have been having…

                                  2 votes
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                                    0 comments  ·  Windows  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Paused transfer stuck - can't cancel from either computer

                                    About a year ago I tried transferring one file from my computer to another account, and the transfer never went through. It appears as "paused" to this day, always sitting at the top of the app. If I click resume, after a moment it says "your transfer has been cancelled". Same thing if I click cancel. But it always comes back after a restart.
                                    Any help?
                                    Thanks!

                                    1 vote
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                                      0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                    • quit infinit membership

                                      I can't find the way to cancel my membership. I get charge every month for a service I no longer want. Please HELP.

                                      1 vote
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                                        1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                      • og meta tags don't work for macOS / iOS messages

                                        The picture preview doesn't work in iMessage for Mac and iOS on the new iOS 10 which added support for og tags.

                                        1 vote
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                                          0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Stop working. Unable login DAMN

                                          Stop working ipad air & iphone se ios 9.3.2.
                                          Blocked at login page.

                                          1 vote
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