Infinit Website & Profile

Welcome to the feedback forum for the Infinit website and account page. Let us know how we can make the Infinit experience online even better.

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  1. How do i switch primary email

    I am closing an old email address but i cant update that change on my infinit account. I do have new email to make that my primary address. Please help.

    1 vote
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      0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    • If your answer is affirmative, then you need to search for a trustworthy http://www.email-technical-support.net/yahoo-technical-support.htm

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      smithjohnwts@gmail.com

      1 vote
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        0 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • update supported macOS Versions

        "Infinit isn't available on your version of OS X (only 10.7+)
        But there's good news! You can update to Apple's newest OS for free here."

        Message given when downloading client. My system is running 10.12.

        1 vote
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          0 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Referer invitation doesn't work

          Hi,

          I sent invitations to 9 persons with my referer link (infinit.me/Vrizzt8) but they don't benefit of the 500Mb extra data. Neither do I, I don't see the 1Gb for anyone of them...

          Can you help me with that please ? It's my team work !

          (Vous pouvez m'écrire en français ;)

          Thx a lot !

          3 votes
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            1 comment  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • delete link with comfirm

            delete link with comfirm like windows client does.
            and may be find links via file type or filename.

            1 vote
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              0 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • List transfers in the web account page

              Like you list "Links" on the account web-page, also list "People" so all the transfers and their status can be viewed on a big spacious page. That tiny pull-down app window gives me claustrophobia.

              5 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for the suggestion for listing the transfers in the web account. It makes sense of course. I’m not sure when we’ll be able to implement this, but our product team is aware of the usefulness of this feature.

              • For team account, give an option to force password protection

                As corporate account administrator, I'd be glad to see this kind of option.
                While my users upload/send a file, they will be asked to put a password (with random password proposition) or they can choose to send with no password.

                1 vote
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                  0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                • Be able to sign out everywhere at once

                  Infinit is great. Because it is great, I use it everywhere. Because I use it everywhere, I end up having signed in instances on devices that belong to friends, family, co-workers, etc. Sometimes I only remember to sign out after it is too late. What could help? Something akin to Facebook's "End All Activity" under Settings > Security > Where You're Logged In.

                  2 votes
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                    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                    Thanks for the kind words and for your support! Although there is no single-sign out button at the moment, there is a way to manage which devices belong to you. You can remove devices on which you have singed in on from your profile (https://infinit.io/account) under the Devices section. Removing devices will log you out of those specific devices.

                  • Sort links by type in webview

                    It would be great to filter/sort by kind of files (video, images, pdf, ...) in the https://infinit.io/account/links

                    1 vote
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                      0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make files download every time on Safari (instead of viewing image/video)

                      The download button is not prompting the right action in Safari. Works fine for me on Chrome but on Safari, instead of downloading, it brings you to a full screen player.

                      2 votes
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                        0 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                        We’re looking for a solution to this, but with Safari, it’s not completely evident as to how to have the same interaction across certain file types.

                      • custom pages

                        I have added my own domain to the inifint, but all downloadlinks that are made by infinit are still https://infinit.io/_/XXXX. I can manually change this to my own added domain and this works, but that's not really a friendly option.
                        I also added a background image in the branding option, but this doesn't seem to show up anywhere. These things are still holding me back using Infinit to communicate with my clients instead of a custum wetransfer. Although Inifinit is many times more easy and friendly to use

                        Fix those issues and Infinit is the thing I use!

                        1 vote
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                          0 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                          Thanks for your suggestions! We’ll be releasing an update very soon that will generate your links using your custom domain automatically. It really shouldn’t be much longer now. Regarding the background image, could you please get in touch with me by email at pat@infinit.io so we can exchange further?

                        • Better adapt the website for mobile

                          The site currently, with my phone (iphone6), the profile page looks extremely messy and disorganized:
                          http://i.imgur.com/0YoxeCR.jpg
                          I suggest a better optimization for this platform.
                          Thanks

                          1 vote
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                            0 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                            Thanks for pointing that out to us! Sorry for the clutter. We’ll take a look and hopefully have something ready and working ASAP. I’ll post updates here.

                          • Make long messages more visible

                            i cant see the message what i get, because its too long. how can i read that? is there a solution?

                            1 vote
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                              1 comment  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let people send me files by clicking a link on the web

                              It would be fantastic, if I could receive files through my own website or when I post a specific link online. When someone clicks this link, it would open their Infinit and prefill my contact information.

                              4 votes
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                                3 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                This is a really cool feature. We’d love to start working on something like this. At the moment, it’s not in our roadmap, but we’ll discuss it at our next product meeting for sure. Thanks!

                              • Include date and time in the forums

                                It's not really necessary, but i was missing a post date on feedback topics (I would like to know what day you replied for example).

                                2 votes
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                                  1 comment  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Display previews of documents like PDFs on inft.ly links

                                  Having a preview on link pages for documents would be valuable so users don't have to download, open and then check the file.

                                  3 votes
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                                    0 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Build a dashboard for larger companies to monitor transfers

                                    I would like to have an admin console or dashboard where I can monitor my company's activity on Infinit including users, the files that are being transferred (their properties) as well as any exchanges of files outside of the company using Infinit. Also, if I could export or generate reports that would be perfect.

                                    2 votes
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                                      0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Show upload progress for links and transfers to unregistered users on download pages

                                      When uploading a link and arriving on the link's webpage, there's just a scrolling bar and no progress. It would be way better for recipients to see the progress bar.

                                      5 votes
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                                        4 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                        We’ll be overhauling the website to reflect changes like a progress bar when uploading links to give “downloaders” more visibility on the upload’s progress.

                                      • Improve the download pages for non-Infinit users

                                        I sent a link with a mp4 file, but when clicking download under the video it just takes you to a player rather than downloading the video.

                                        5 votes
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                                          2 comments  ·  Suggestion/Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                          We’ll be reviewing all of the download pages to make them easier to understand and less misleading overall. We think these updates will happen sometime in April or May.

                                        • Let users comment on download pages

                                          Once the user gets a download link, it would be good if there was an option to comment on that link. Lets say If my friend downloaded the file, he will just leave a comment that he downloaded and its very useful for sender.

                                          3 votes
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                                            2 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thanks for the suggestion. Commenting could be an interesting way of interacting around a file on a download page. At the moment, a sender that shares a link can see how many times the link was accessed in the main Link view as well.

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